Frequently Asked Questions

Frequently Asked Questions

Answers to the questions Pakistani businesses and website owners most often ask about web hosting, servers, email, security, websites, and digital marketing.

Web Hosting in Pakistan (General)

What is the best web hosting for a small business website in Pakistan?
The best web hosting for a small business in Pakistan depends on traffic and budget: most new sites start on shared hosting, then move to VPS as traffic grows. Look for local server response speed, .pk domain support, WordPress compatibility, and responsive support — not just the lowest price.
How much does web hosting cost in Pakistan?
Web hosting in Pakistan typically ranges from budget shared plans up to premium VPS and dedicated server pricing, depending on resources, support level, and whether a domain is bundled in. See our Linux Web Hosting and WordPress Hosting pages for real, current pricing.
Should I use a Pakistani hosting company or host my site abroad?
Hosting locally in Pakistan generally means faster load times for a Pakistan-based audience, easier local payment options, and support in your own time zone and language. International hosts can work well if most of your visitors are overseas.
What's the difference between shared hosting, VPS, and a dedicated server?
Shared hosting puts your site on a server with many other websites sharing the same resources — it's the cheapest option and fine for low-traffic sites. VPS gives you a dedicated slice of a server's resources for more control and consistency. A dedicated server gives you the entire physical machine. See our VPS Hosting and Dedicated Server Hosting pages for details.
When should I upgrade from shared hosting to VPS?
Upgrade to VPS when your site experiences slow load times during traffic spikes, you need root access to install custom software, or shared hosting's resource limits start throttling your site. E-commerce stores and growing WordPress sites usually outgrow shared hosting within their first year or two.
What is the difference between managed and unmanaged hosting?
Managed hosting means the provider handles server setup, security patches, updates, and monitoring for you — ideal if you don't have in-house technical staff. Unmanaged hosting gives you full root control but makes you responsible for server administration, which suits developers and agencies who want complete flexibility.
What should I check before buying WordPress hosting?
Before buying WordPress hosting, check for one-click WordPress installation, PHP version support, a free SSL certificate, automatic backups, and server-level caching. Also confirm the host's response time for support tickets, since WordPress sites often need quick fixes after plugin updates.
Does edish.net support one-click WordPress installation?
Yes — edish.net's hosting plans support one-click WordPress installation through the control panel, so you can launch a WordPress site without manual setup. See our WordPress Hosting page for plan details and included features.
How do I register a .pk domain in Pakistan?
You register a .pk domain through an accredited registrar by searching for your desired name, providing your CNIC or business registration details as required by PKNIC, and completing payment. Contact us to discuss bundling a .pk domain with your hosting plan.
Can I transfer my existing domain or hosting to edish.net?
Yes, domain and hosting transfers are supported, and we offer free website migration from your previous provider. Contact support@edish.net to start a transfer.
What's the difference between Google Workspace, Microsoft 365, and Elastic Email hosting?
Google Workspace and Microsoft 365 are full productivity suites with email, storage, and office apps included, priced per user. Elastic Email hosting is a lighter, more affordable option focused purely on professional email with your own domain. See our Google Workspace, Microsoft 365, and Elastic Email Hosting pages for a closer look.
Can I get business email with my own domain name?
Yes — you can set up professional email addresses (like info@yourdomain.com) through edish.net's email hosting options, including Elastic Email, Google Workspace, and Microsoft 365, depending on your budget and feature needs.
Does edish.net provide DDoS protection and SSL certificates?
Yes — edish.net offers DDoS Protection, Network Security services, and SSL Certificates to secure sites and encrypt customer data.
How is my website secured against hacking?
Website security typically combines a firewall, DDoS mitigation, SSL/TLS encryption, regular backups, and prompt software patching. Our Network Security and VPN Services pages outline the specific protections available.
How do I start a hosting reseller business in Pakistan?
To start a hosting reseller business in Pakistan, you buy bulk server resources at wholesale rates from a provider like edish.net, then repackage and resell hosting plans under your own brand with your own pricing and client billing. See our Reseller Hosting page for available packages.
What is white-label reseller hosting?
White-label reseller hosting lets you sell hosting plans entirely under your own brand name — your clients never see edish.net's name on invoices, the control panel, or support emails.
How can I contact edish.net support?
You can reach Edish Network Solutions at +92 321 279 2242 or support@edish.net. Our support team is also available via WhatsApp and live chat on the website.
Does edish.net offer local payment methods for Pakistani customers?
Yes — we accept Visa, MasterCard, UnionPay, PayPak, Easypaisa, JazzCash, and UPaisa, in addition to standard card payments.

Web Hosting Plans

What is managed WordPress hosting?
Managed WordPress hosting means the server environment, caching, updates, and security are all optimized and maintained specifically for WordPress, so you can focus on your content instead of server administration.
Can I migrate my existing website to Edish?
Yes. We offer free website migration from your previous provider, so your existing site, database, and files move over without any downtime or manual work on your end.
What is DirectAdmin control panel?
DirectAdmin is a lightweight, easy-to-use web hosting control panel that lets you manage your domains, email accounts, databases, and files without needing technical expertise.
What is EdishCP control panel?
EdishCP is our own hosting control panel, built for simplified account management, advanced security, and fast performance, giving you an easy way to manage your website without complexity.
Can I host multiple domains on one hosting account?
Yes, depending on your plan you can add addon and parked domains, letting you manage several websites from a single hosting account.
Is my website data backed up regularly?
Yes, we run regular backups so your website and data can be restored if something ever goes wrong.
Is SSL included with hosting plans?
Yes, SSL/TLS encryption is included so your website and visitor data stay secure and your site shows the padlock icon in browsers.
Does Edish support Windows-based applications like ASP.NET?
Yes, our Windows Web Hosting supports ASP, ASP.NET, MVC, and .NET Core applications, along with MS SQL databases.
Can I upgrade my hosting plan later if my site grows?
Yes, you can upgrade to a higher-tier plan at any time without downtime or losing your existing data.
What support is available if something goes wrong?
Our support team is available 24/7 to help resolve hosting-related issues quickly, whether it's a technical question or something urgent.

Reseller Hosting

What is reseller hosting?
Reseller hosting lets you purchase hosting resources in bulk and resell them to your own clients under your own brand, effectively letting you start a hosting business without managing physical servers.
Can I set my own pricing for clients?
Yes, you have full control over the packages and pricing you offer to your own clients.
Can I white-label the hosting service?
Yes, you can present the hosting under your own brand name so your clients interact with your business, not ours.
What's the difference between cPanel and DirectAdmin reseller hosting?
Both let you resell hosting to your own clients, but cPanel is one of the most widely recognized control panels, which can make it easier for clients already familiar with it.
Do I get my own WHM or control panel access?
Yes, you get administrative access (WHM for cPanel, or the DirectAdmin reseller panel) to create and manage individual accounts for each of your clients.
Can I resell Windows hosting for clients needing ASP.NET support?
Yes, our Windows Reseller Hosting package is built on Windows server technology, supporting ASP, ASP.NET, and related applications for your clients.
Is billing management included?
Reseller hosting gives you the tools to manage client accounts; billing and invoicing to your own clients is something you handle through your own business setup.
Can I upgrade my reseller package as my business grows?
Yes, you can move to a higher-tier reseller package at any time without downtime or losing existing client data.
What kind of support do my end clients receive?
As the reseller, you handle first-line support for your clients, while our team provides 24/7 backend support to you.

Dedicated Servers, VPS & RDP

What is a dedicated server?
A dedicated server is an entire physical server reserved exclusively for your business, with no other customers sharing its resources, CPU, RAM, or storage.
What is a VPS?
A VPS (Virtual Private Server) is a virtualized server environment with dedicated resources reserved just for you, offering more control and consistency than shared hosting.
What is Windows RDP hosting used for?
Windows RDP hosting gives you complete administrative access to a Windows Server through Remote Desktop Connection, ideal for running Windows-specific software, remote work, or applications that need a full desktop environment.
Do I get full root access on dedicated servers and VPS plans?
Yes, both dedicated servers and VPS plans come with complete administrative access, letting you install and configure anything you need without restrictions.
Can I choose my own operating system?
Yes, you can choose the operating system and Linux distribution that best fits your applications and workflow.
What happens if hardware fails on my dedicated server?
We provide a hardware replacement guarantee, so any hardware issues are addressed quickly to minimize downtime.
Can I scale my VPS resources as I grow?
Yes, you can scale your CPU, RAM, or storage on demand as your needs grow, without migrating to a new server.
What's the difference between RDP hosting and a VPS?
RDP hosting is centered around remote desktop access to a Windows environment, while a VPS is typically used to host websites or applications with root/administrative access to the underlying server.
Is DDoS protection available for dedicated servers and VPS?
Yes, DDoS protection is available to help keep your server accessible even during an attack.

Email Hosting & Business Tools

What is corporate email hosting?
Corporate email hosting gives your business professional email addresses on your own domain, along with secure, reliable delivery and management tools built for business use.
What makes Elastic Email different from standard email hosting?
Elastic Email Hosting is powered by SmarterMail Enterprise, giving you a more feature-rich webmail experience with advanced management tools compared to basic email hosting.
Can I access my business email from mobile devices?
Yes, you can access your email seamlessly across desktop clients, mobile devices, tablets, and the webmail interface.
Is spam protection included with email hosting?
Yes, spam and security filtering is included across all our email hosting options to help keep unwanted and malicious emails out of your inbox.
What Microsoft 365 services do you offer?
We offer Microsoft 365 consulting, implementation, customization, migration, integration, and ongoing managed support tailored to your business needs.
What does Google Workspace include?
Google Workspace gives you Gmail, Docs, Drive, Meet, and Calendar for business, all working seamlessly together across your computer, phone, or tablet.
Can you help migrate our existing email and files to Microsoft 365 or Google Workspace?
Yes, we plan and carry out smooth migrations of your on-premises, cloud, or hybrid solutions while preserving your data's integrity.
Is training available for our team on Microsoft 365?
Yes, we provide dedicated training sessions for admins, developers, and end users to help your team manage and use Microsoft 365 effectively.

Security Services

What does a VPN do?
A VPN encrypts your internet traffic and hides your online activity from third parties, protecting your data from cyber criminals and hackers, especially on public or untrusted networks.
What is a DDoS attack, and how does protection work?
A DDoS (Distributed Denial of Service) attack floods a website or server with overwhelming traffic, aiming to take it offline. Our DDoS protection monitors incoming traffic and filters out malicious requests before they reach your server.
Will a VPN or DDoS protection slow down my connection?
Both are designed to have minimal impact on performance — a VPN may add a small overhead from encryption, and DDoS protection filters traffic without noticeable delay for legitimate visitors.
What does network security service include?
Our network security service covers LAN and WAN design, implementation, and ongoing maintenance to keep your business network infrastructure secure and reliable.
Can you secure an existing network, or only new setups?
We can assess and secure existing network infrastructure, as well as design and implement new networks from scratch.
Is ongoing monitoring included with security services?
Network maintenance and support are part of our service; contact us to discuss the specific monitoring arrangement for your business.

Website Solutions

What's included in a website design package?
Our website design service includes custom visual design tailored to your brand, focused on creating an eye-catching website that boosts sales and builds customer loyalty.
What's the difference between website design and development?
Design focuses on how your website looks and feels, while development is the technical process of actually building it so it functions correctly and can be updated over time.
Can I update my website content myself after it's built?
Yes, we build websites that give you full control to update content 24/7 from anywhere, without needing technical help.
What eCommerce platforms do you work with?
We build eCommerce solutions tailored to your business needs, choosing the platform and approach that best fits your products and growth goals.
Can you build a custom WordPress theme for my business?
Yes, we can design and develop a custom WordPress theme built specifically around your brand and requirements, rather than relying on a generic template.
Do you develop custom WordPress plugins?
Yes, if your website needs specific functionality that existing plugins don't cover, we can build custom plugins to fit your needs.
Is my website going to be mobile-friendly?
Yes, all our website designs and development work are built to look and function well across desktop, tablet, and mobile devices.
Do you offer ongoing website or WordPress maintenance?
Yes, we can provide ongoing support and maintenance to keep your website updated, secure, and running smoothly after launch.

Digital Marketing

How long does it take to see SEO results?
SEO is a gradual process; noticeable improvements typically take a few months as search engines index and reward the technical and content changes we make.
What's included in your SEO service?
Our SEO service includes keyword research, on-page optimization, technical audits, local SEO, content strategy, link-building, and monthly performance reporting.
Which social media platforms do you manage?
We manage accounts across platforms like Facebook, Instagram, and LinkedIn, tailoring our approach to where your specific audience spends their time.
Can you run paid social media ads?
Yes, we run targeted paid social advertising campaigns designed to reach the right audience, whether your goal is awareness, traffic, or conversions.
Can you design custom email marketing templates?
Yes, we design custom email templates that match your brand, rather than relying on generic, one-size-fits-all designs.
How do you avoid marketing emails going to spam?
We build every campaign with deliverability in mind, using best practices that help keep your emails out of spam filters and in the inbox.
Is SMS marketing effective for my business?
Yes, text messages are typically read within minutes of arriving, making SMS one of the most direct and immediate ways to reach customers for time-sensitive messages.
How do you handle SMS opt-outs and compliance?
Opt-out handling and compliant list management are built into our SMS marketing service, keeping your campaigns both effective and respectful.

Still have a question?

Our team is available 24/7 to help — get in touch and we'll get you sorted.

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